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Join the National Renewable Energy Laboratory (NREL), where world-class scientists, engineers, and experts are accelerating energy innovation through breakthrough research and systems integration. From our mission to our collaborative culture, NREL stands out in the research community for its commitment to an affordable and secure energy future. Spanning foundational science to applied systems engineering and analysis, we focus on solving complex challenges to deliver advanced, secure, reliable, and cost-effective energy solutions. Our work helps strengthen U.S. industries, support job creation, and promote national economic growth.
At NREL, you’ll find a mission-driven environment supported by state-of-the-art facilities, multidisciplinary research teams, and strong collaborations with industry, academia, and other national laboratories. We offer robust professional development opportunities, and a competitive benefits package designed to support your career and well-being.
Learn about NREL’s critical objectives: NREL's Mission and Vision.
NREL currently has an opening for an Emergency Communication Specialists (ECS) position on the Emergency Management team. The ECS plays a crucial role in ensuring the safety and security of NREL, including workers, visitors, facilities, and the environment by serving as a critical information conduit between emergency response and the NREL community.
The ECS is responsible for operating NREL's Central Monitoring Station (CMS), which includes serving as the primary point of contact during on-site emergencies for the South Table Mountain Campus, Flatirons Campus and local leased facilities. Key responsibilities include monitoring fire and life safety alarms, determining appropriate levels of emergency and non-emergency response, contacting 911 when necessary, dispatching internal responders, monitoring security and surveillance systems, maintaining detailed logs, and generating reports. The successful candidate will be a good communicator, problem-solver, and provide excellent customer service.
The CMS is responsible for providing 24/7, 365 support for emergency response with ECSs working on three shifts:
Primary Duties and Responsibilities
Emergency Response: Receive emergency calls and alarms, dispatch, and determine the appropriate response and resources promptly. Maintain accurate dispatch logs and produce detailed, fact-based reports. Respond to a variety of issues, concerns, and situations that warrant evaluation and discretionary decision-making, including but not limited to safety matters, utility outages, and assisting with drills and exercises. Maintain current knowledge and understanding of updated standard operating procedures and training materials related to the CMS. Provide CMS training for all LP personnel.
Customer Service: Interact with NREL staff, management, visitors, vendors, first responders, and subcontractors, ensuring a positive and professional approach in handling all situations.
Collaboration: Provide input for after-action reviews and assist in the identification of appropriate best practices and corrective actions. Work corroboratively with internal responders and external first responders.
Security System Operations: Operate and monitor the site security system, including access control systems, fire/life safety alarms, closed-circuit television (CCTV), and intrusion detection system (IDS) capabilities. Provide support for investigations, traffic safety interventions, and parking compliance monitoring as requested.
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* Must meet educational requirements prior to employment start date.
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The anticipated closing window for application submission is up to 30 days and may be extended as needed.
NREL takes into consideration a candidate’s education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee’s salary history will not be used in compensation decisions.
* Based on eligibility rules
NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.
If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.
Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
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All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.
E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.