Emergency Communications Specialist - Dispatch (Police)

Starting Salary: $56,209.00 - $66,907.00

Position Closes on Friday, November 15, 2024.

**MUST BE ABLE TO WORK ANY SHIFT INCLUDING HOLIDAYS, WEEKENDS, AND EVENINGS.**

If you have applied in the past, you will have to wait one year from the previous application date to reapply.

Mansfield Police Department Applicant Qualifications
Effective: November 27, 2023

The following is a list of automatic disqualifiers for a police officer/cadet, jailer and emergency communications applicant:

• The failure to submit the required personal history statement or any required documentation within the required timeframe


• Willful misrepresentation or falsifications of personal history


• Presently under indictment or charges for any criminal offense other than a Class C traffic violation


• Has never been on court-ordered community supervision or probation for a Class B misdemeanor offense or higher within the past ten years from the date of the court order


• Convicted of an offense Class B misdemeanor or greater within the past ten years


• Conviction for a family violence offense


• Conviction at any time for a Class A misdemeanor offense


• Is currently prohibited by state or federal law from operating a motor vehicle


• Applicants are prohibited from having more than five convictions for moving violations in the past three years


• Prohibited by state or federal law from possessing firearms or ammunition


• Multiple convictions (two or more) for failure to maintain financial responsibility within the past three years


• Use of marijuana or hashish within the past two years, for those who reside(d) in states where the use is/was legal will be subject to further questioning


• Intentional use of THC in the past two years (except as prescribed by a physician)


• Unlawful use of any controlled substance or dangerous drugs as defined by the Texas Health and Safety Code within the past ten years


• Any sale or manufacture of a controlled substance, marijuana or dangerous drug as defined by the Texas Health and Safety Code


• Presently on court ordered community supervision or probation for any offense above a Class C misdemeanor


• Dishonorable discharge from the military service


• Deceptive polygraph results


• Unfavorable background investigator’s recommendation


• Unfavorable psychological exam


• Unfavorable medical/drug screening results as reported to the Human Resource Department by the testing agency

The following is a list of potential disqualifiers for a police officer/cadet applicant:

• Indicators of serious, repeated employment instability


• Financial history indicating lack of judgment, dependability, or trustworthiness


• Indicators of inadequate interpersonal skills


• Indicators that applicant is not suited for employment
  REV: 11-21-23 TA/MKM

EXAMPLES OF WORK TO BE PERFORMED:
• Operate base radio and maintain contact with police, fire, ambulance, and City service units.
• Receive telephone calls from the public and transmit messages to mobile units for action.
• Log information received from various sources.
• Monitor activities of other agencies including police, fire, and civil defense activities.
• Type reports and cards for information files.
• File data and perform other routine work.
• Incumbents are expected to show good judgment within established guidelines.

OTHER DUTIES:
Please note this job description is not designed to cover or contact a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
• Must have the skill to receive and route messages to appropriate personnel for action.
• Ability to analyze citizen needs and direct units in appropriate action.

REQUIRED EDUCATION, TRAINING AND EXPERIENCE:
• High School Education or GED.
• Technical school or on-the-job training in operating public service radios.

DESIRED TRAINING AND EXPERIENCE:
• Previous experience in emergency service dispatching, typing, and computer experience preferred.

ESSENTIAL PHYSICAL FUNCTIONS:
1. The physical activity of this position
• Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to
make the discriminations in sound.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
2. The physical requirements of this position
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
3. The visual acuity requirements including color, depth perception, and field vision.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal;
extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or
assembly or fabrication parts at distances close to the eyes.
4. The conditions the worker will be subject to in this position
• None. The worker is not substantially exposed to adverse environmental conditions.

AMERICANS WITH DISABILITIES
The City of Mansfield complies with the Americans with Disabilities Act of 1990 and it is our policy to ensure that no person is discriminated against based on their disability. The City of Mansfield offers equal employment opportunity to qualified individuals and strictly prohibits the discrimination against qualified individuals on the basis of disability. The City of Mansfield shall provide reasonable accommodates to applicants and employees who are otherwise qualified to perform
the essential job duties when doing so does not create an undue hardship for the city.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The City of Mansfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The City of Mansfield is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public. All employment is contingent upon passing a post-offer employment drug test and /or physical.